PRIVACY POLICY.

1. Information we receive

When you submit the contact form, we receive the name, organization, email address, phone number (when provided), area of interest, and message you provide directly. The server may also record limited technical data—such as IP address, access time, browser type, requested page, and response status—to maintain security and diagnose service issues.

This website currently provides no user accounts and uses no third-party advertising or analytics cookies.

2. Purpose and basis of processing

We use information to review your needs, contact you, prepare discussions or proposals, maintain business communication records, secure the website, prevent abuse, and meet legal obligations. Processing is based on the consent you provide when submitting the form and/or our legitimate need to respond to your business inquiry, as permitted by applicable law.

3. Storage, retention, and security

Form data is stored in internal systems with restricted access. We apply reasonable technical and organizational measures to prevent unauthorized access, alteration, loss, or disclosure.

Data is retained only as long as necessary to follow up on communications, maintain relevant business and security records, resolve disputes, or meet legal obligations. Once those needs end, data is deleted or anonymized according to internal schedules and applicable requirements.

4. Service providers and disclosure

We do not sell personal data. When necessary, authorized personnel or service providers supporting hosting, communications, security, and business operations may receive limited access under confidentiality obligations and only for relevant purposes. Data may also be disclosed to authorities when required by law or a valid legal process.

5. Your rights

Subject to rights available under applicable data-protection rules, you may request access, correction, a copy, deletion, withdrawal of consent, or restriction of processing. We may request reasonable information to verify the requester's identity and authority before acting on a request.

6. Contact and complaints

The organization responsible for data management on this website is PT NEXTIDEA DIGITAL INDONESIA, located at Dusun Kamurang I, RT. 001/003, Jatimulya, Pedes, Kabupaten Karawang 41353, Jawa Barat, Indonesia. Privacy questions, rights requests, or complaints may be sent to info@nextidea.co.id. We will review verifiable requests and respond in line with applicable requirements.

7. Policy changes

We may update this policy when our services, processing practices, or legal requirements change. The latest update date will always appear on this page.